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USB mass storage driver Broken?

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Senior Member
Senior Member

From : England
OS : XP/Ubuntu

PostSubject: USB mass storage driver Broken? October 17th 2008, 12:17 pm

So my Vista laptop isn't recognizing USB mass storage devices (ie. memory sticks).

On the device manager for all the drivers it says

"Windows cannot load the device driver for this hardware because a previous instance of the device driver is still in memory. (Code 38)"

If I delete the driver will it reinstall when i next plug my memory stick in?

If not how do i fix this? sad

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Community Leader
Community Leader

From : Clemson
OS : LFS, Win7 b.7000, OS X Leopard 10.5.6

PostSubject: Re: USB mass storage driver Broken? October 17th 2008, 8:30 pm

1. Make sure that Device Manager is open, and that the device that has the problem is selected. You can perform some recommended resolutions through Device Manager.
a. Right-click My Computer, and then click Properties.
b. Select the Hardware tab, and then click Device Manager.
c. Double-click the device type that has the problem. For example, if you have problems with your modem, double-click Modems to see the devices in that category.

A list of devices appears. If a device has problems, the device has a red exclamation point next to it. If a device is unknown (usually because of missing drivers), the device has a yellow question mark next to it.
d. Right-click the device that has the problem, and then click Properties. This opens the device Properties dialog box. You can see the error code in the Device status area of this dialog box.
2. Use the Troubleshooting Wizard, if it is available, to help you diagnose and resolve your problem.
a. On the device Properties dialog box, click the General tab.
b. Click Troubleshoot to start the Troubleshooting Wizard. The wizard asks you some simple questions and provides a solution to your problem based on the answers that you provide. If the Troubleshooting Wizard is not available, go to step 3.
c. Follow the resolution steps provided by the wizard to resolve the problem.
d. Check the Device status area of the device Properties dialog box to see whether the error is resolved. If the error is resolved, you are finished. Otherwise, go to step 3.
3. If the Troubleshooting Wizard did not help you resolve your problem or was not available, locate your error code in this article.

straight from the MS website wink try a google first xD

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USB mass storage driver Broken?

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